How to see your Google Play subscriptions
The short answer
On an Android phone, open the Google Play app, tap your profile picture in the top right, then Payments & subscriptions and Subscriptions. On a computer or an iPhone, go to play.google.com/store/account/subscriptions in a browser and sign in with the same Google account. If a subscription you're paying for isn't there, it's usually on another Google account or billed by someone other than Google.
On this page
On an Android phone or tablet
- Open the Google Play Store app.
- Tap your profile picture in the top-right corner.
- Tap Payments & subscriptions, then Subscriptions.
You'll see active subscriptions at the top and past ones below them. Tap any subscription to see its price, the next billing date and the payment method it's charged to.
If you use more than one Google account on the phone, the list only shows the account you're currently signed in with. Tap your profile picture and switch accounts to check the others.
On a computer or an iPhone
There's no Google Play app on an iPhone, and Google Play subscriptions don't show up in your iPhone's settings. The page that works everywhere is the web version:
- Open a browser and go to play.google.com/store/account/subscriptions.
- Sign in with the Google account you used on your Android device.
- Click Manage next to any subscription to see its details or cancel it.
This is also the easiest way to review a long list. A bigger screen makes it simpler to spot something you forgot you were paying for.
Why a subscription isn't showing up
This is the most common frustration, and there are only a handful of reasons:
- It's on a different Google account. Google's own help page says this first: if you can't find a subscription, it may be on another account. Switch accounts and check again.
- You paid the company directly. If you signed up on a website, such as a streaming service's own site, Google isn't billing you and the subscription will never appear in Google Play. Cancel it on that company's website or in its app's account settings.
- Apple is billing you. Anything you subscribed to inside an app on an iPhone or iPad is usually billed through your Apple ID, not Google. See our guide to finding subscriptions on an iPhone.
- A family member subscribed. Google notes you may have used a family member's account, or a shared family payment method.
- You used a different email inside the app. The email in the app's own account can differ from your Google account, which makes the charge hard to match.
When you can't work out who's charging you, look at the line on your bank or card statement. Google Play charges usually mention Google, and the company named there is the one that can cancel it.
How to cancel, and what happens afterwards
- Open your subscriptions using either method above.
- Choose the subscription and tap Cancel subscription (on a computer, click Manage first).
- Pick a reason and confirm.
Three things are worth knowing before you do:
- You keep access until the end of the period you paid for. Google's example: cancel a yearly subscription halfway through and you can keep using it until the year ends. You just won't be charged again.
- Deleting the app doesn't cancel anything. Google is blunt about this: uninstalling the app does not cancel the subscription, and you'll keep being charged.
- Prepaid plans don't need cancelling. They simply expire at the end of the period.
Free trials on Google Play
A free trial on Google Play turns into a paid subscription automatically. At the end of the trial, the first billing period starts and you're charged the price in the subscription's terms. Google says it emails you when a trial is about to end, but it's easy to miss.
To avoid the charge, cancel before the trial ends. Depending on where you live, cancelling during a trial either ends your access immediately or lets you keep it until the trial runs out, so if you still want to try the app, cancel close to the end rather than on day one. The safest habit is to put the trial's end date in your calendar the moment you start it.
A charge you don't recognize
- Check every Google account you use, since the subscription may be on one you rarely open.
- Look through your Google Play purchase history, under Payments & subscriptions in the Play Store app, for the exact item and date.
- Cancel it so it doesn't renew.
- For a refund, Google points out that most apps are made by third-party developers and that contacting the developer is often the fastest route. You can also request one through Google Play's refund process; whether you get it depends on Google's refund policy for that purchase.
See everything in one place
Google Play only shows what Google bills. Most people also pay for things directly, through Apple, or through a phone or internet provider, so no single store shows the whole picture. The reliable method is to go through two or three months of bank and card statements once and list every recurring charge. After that, all you need is a list you actually look at and a reminder before each renewal.
See every subscription in one list
GhostBill lists what you pay for, shows the real yearly total, flags the ones you've stopped using, and reminds you before each renewal. No bank login, and your data stays on your device.
Try GhostBillFrequently asked questions
How do I see my Google Play subscriptions on an iPhone?
Open Safari or any browser, go to play.google.com/store/account/subscriptions and sign in with your Google account. The Google Play app doesn't exist on iPhone, and the iPhone's own subscriptions list only shows what Apple bills.
Does deleting the app cancel my subscription?
No. Google says explicitly that uninstalling an app does not cancel its subscription. You need to cancel it in Google Play, or you'll keep being charged.
Why was I charged after I cancelled?
Usually for one of three reasons: the charge happened before you cancelled, you cancelled a different account's subscription, or it's billed by someone other than Google. Check the date and the name on your statement.
Can I get a refund after cancelling?
Cancelling stops future charges but doesn't refund past ones. For a refund, contact the app's developer or request one through Google Play; the outcome depends on Google's refund policy and the developer.
Can I pause a subscription instead of cancelling?
Sometimes. If the app allows it, you'll see Pause payments after you tap Manage on the subscription. You choose how long to pause and it restarts automatically afterwards.
Sources
- Cancel, pause, or change a subscription on Google PlayGoogle Play Help
- Fix problems with subscriptionsGoogle Play Help
- Subscribe to services or contentGoogle Play Help
- Google Play refund policiesGoogle Play Help